Timely Delivery
We ship premium indoor and outdoor heating and cooking products—including BBQ grills, kitchen ranges, and fireplaces—within 5–9 business days for most standard orders. Larger or custom-built items may take 10–14 business days, depending on stock availability, customization, and your delivery location. Estimated shipping times will be displayed during checkout for your convenience.
Order Tracking
Once your order ships, you’ll receive an email with a tracking link to monitor your delivery in real time. We offer nationwide delivery across the U.S., with international shipping available upon request.
Oversized & Freight Shipments
For oversized or heavy products such as large fireplaces, stone fire pits, or commercial-grade BBQs, delivery may be handled by specialized freight carriers. These shipments may require additional coordination, and the carrier will contact you directly to arrange delivery.
Delivery Assurance
We take great care to ensure your order is packaged securely and delivered in excellent condition. If you encounter any delays, damages, or tracking issues, please contact our customer care team immediately so we can provide prompt assistance and resolution.